Frequently Asked Questions
Why did I receive a shut-off final notice when I paid my bill?
Sometimes your payment and the shut-off final notice cross in the mail. If you feel this has happened, please contact our office at (641) 673-8476.
Do you offer an option to have my payment deducted directly from my bank account monthly?
Yes, we offer the option to ACH from your account monthly. Fill out our ACH Direct Pay form to begin.
Why did I receive a shut-off final notice when I paid my bill?
Yes, we offer the option to ACH from your account monthly. Fill out our ACH Direct Pay form to begin.
Oskaloosa Municipal Water Department
The Oskaloosa Municipal Water Department has been in continuous operation since 1906 and has been owned by the City of Oskaloosa since 1923. Operation of the Oskaloosa Municipal Water Department is overseen by the Water Board of Trustees, consisting of 5 members appointed by the Mayor of Oskaloosa. OMWD is operated independently of the City of Oskaloosa.
